behalf of my Division here at USDA, Office of Civil Rights, I
want to thank both of you for the outstanding "Awareness
Is Power" seminar you conducted for us Tuesday and Wednesday
at the Marriott. Your presentations, discussions and team-building
techniques were absolutely superb. I also want to personally thank
you Pat for sticking with us as we hashed out all the issues confronting
us in getting to "yes" on the retreat. My conversations
with you were incredibily inspiring and heartwarming.
.....My staff appreciates very much
the AIP® assessments and all the insights given to them about
their own behavior. Thank you for the incredible journey into
team-building and planning the both of you provided to us for
those 2 days. We are following up on the assignments you gave
us and will be getting back with you on them very shortly.
.....I will continue to encourage
my team members to use the AIP® behavioral concepts while
interfacing with each other here on the job. My plan is to stay
in touch with you as the team builds on what they have learned.
Hopefully, within the next 6 to 12 months we can get back with
you as a team to assess our progress using the concepts you have
shared with us.
Newell - Chief at USDA - United States Department of Agriculture.
you again for your assistance with the 2005 Leader On Loan programme.
This year's class was one of the best we have had in several years.
Your work with this team was a major factor in their success and
the overall success of our campaign.
accept my sincere gratitude for helping us with this program.
I was very impressed with the preparation that you did for this
one-day seminar, the customized agenda that you developed for
this group, and the analyses that you provided back to United
Way after the volunteers completed the seminar
you again for bringing an unbievable product to United Way.
Lee, Director of Major Gifts. United Way of Central Maryland.
having been away from the materials in the Awareness is Power
World Class Selling Course for about 6 weeks, I found it very
useful to go through my profile again with Pat and to be able
to ask pointed questions. She helped me to hone in on the way
I was using some of the theories we had discussed in the seminar
and to explore other areas in which I had questions. I highly
recommend the one-on-one sessions for anyone who has a profile,
whether you were able to attend the original seminar or not!
Leslie L Lesch IBM Corporation - Global
the Awareness Is Power World Class Selling seminar, the sales
team learned how to put the heart back into selling,
which is a forgotten art that is critical to building sustainable
relationships with customers in a competitive environment. Through
this session, our sellers became more aware of their strengths
and areas for improvement in sales execution. In addition, the
teams learned new strategies for communicating more effectively
with customers and inside our company.
Bruce H. Williams, IBM - VP Integrated Technology
am writing this letter to thank you for the experience I had
while attending the Personal Excellence Seminar on January 12-14.
The seminar couldnt have come at a better time in my life.
Just graduating college, and feeling overwhelmed with the choices
I faced in my life, it was the perfect recipe. Serenity had
all the right ingredients.
you are an amazing teacher, energetic and full of life, you
did an outstanding job at illustrating the importance of the
program. Bob added great insight to our discussions by teaching
the class from a unique angle. The material presented to us
during the seminar had the ability to change your life for the
better, in multiple ways. Finally, the atmosphere at Serenity
was so relaxing; it was perfect to help us take in all the information
we were learning. I recognize that every aspect of the seminar
was designed for a specific purpose, in order to obtain maximum
retention of the program.
Personal Excellence Seminar is perfect for all personalities,
ages, and for people in all different stages of their life.
Being young and fresh out of college I had many questions unanswered
in my professional and personal life. I obsessed over what "I
want to be when I grow up." I struggled with the direction
I wanted my life to go and I struggled with regret, jealousy,
and hatred for people in my personal life. I can honestly say
that this seminar has helped me deal with all these problems.
After the seminar I realized that with confidence, clear goals,
and perseverance I could do anything with my life. I dug up
the dreams and aspirations that were hidden inside of me; I
brought them to the surface and I now know that if I put my
mind to it, I truly can do what I most desire. There was an
ongoing theme in the seminar that really stuck out to me. That
was the fact that your attitude is what you make of it. YOU
have to power to achieve your goals, not hold grudges against
others, and forgive yourself and others for things in the past.
Most importantly you have to ability to wake up each and everyday
with positive feelings and a TERRIFIC attitude!
my time at Serenity I have learned so much about myself and
the aspects of my life that are really important to me. I have
clarity, when just two months ago I felt that my life was so
chaotic and stressful. I admire you both for the accomplishments
you have made in your life as well as the passion you have for
your job and helping others to achieve their goals.
Sincerely, Lindsey Postle
is an incredible person and gifted trainer. Last October,
I was only able to attend the first day of the class, but gained
such a wealth of information from that one day that I am continually
amazed. The Effective Team Building and Personal Interests,
Attitudes and Values reports are spot on and valuable tools.
They have helped me grow as a person and change the way I relate
to others to get the job done.
.....The class we completed this
week was equally amazing. I was engaged. At the beginning of
some of the modules, I was skeptical. By the end, I was stimulated
by the material and the class discussion. Additionally, the
Leadership and Managing Your Time reports that we received with
this class are as accurate as the reports we received in October
and include strategies that I can actually use. In other words,
the strategies are adapted to me. They are not of the one size
fits all variety. In fact, none of the reports I have received
sit in a drawer, I frequently go back to them.
Helen Mearns, US Army
What a great day! On Friday morning we polled the Leaders On
Loan on their feelings from Thursday's Awareness Is Power Leadership
in Action Seminar and all the comments were positive. It really
was a valuable part of the training week and provided great
insight into our team relationships. Thank you both - I loved
the day and wish Molly could have been there.
Krysta & Molly, United Way of Central
words are a heartfelt testimonial that I hope encourage others
to take your training. Thanks for the kind words and great class
last week. I keep saying to my self "positive thoughts"
and I think it is working. I never had too many negative thoughts,
however a few would creep in occasionally, but I am sending them
packing these days, and for good measure, blame be damned! Thanks
again for your very positive class.
Richard A Newton, US Army
attended the majority of your seminars on the "Path of the
Vikings" cruise onboard the Seabourn Sun, September 2001,
with my friend Ms Susan Wilson.
were exhilarating, extremely informative, well constructed and
contained all the salient details regarding the subject matter.
I found you personally exhibited such charisma and enthusiasm
the extent of which I have yet to experience in any of the numerous
seminars I have attended from all other sources, spanning many
years. You capture an audience and really do excel in your specialism.
What a rare talent! You are articulate and very knowledgeable
regarding your subject matter. Your presentation skills are impeccable
and you are adept at retaining the attention of your audience.
..... I personally
found you to be an inspiration and a great motivator. I have attended
numerous other seminars on cruise ships and I found that they
failed to inspire or stimulate me and so I attended your first
seminar with an open mind. I was so impressed with the entire
package that you presented as was my friend that we organised
our cruise schedule around your seminars to endeavour not to miss
them. Your whole seminar experience was most pleasurable and very
refreshing. It was unfortunate that we could not have spent more
time developing other issues as well relating to your specialism
as you possess a very valuable resource which should be utilised
to the maximum capacity.
this from a position of authority having lectured in Science and
law both in Ireland and in the mainland United Kingdom. I have
also attended international business seminars and numerous other
conferences and I am educated to University degree level. May
I take this opportunity to wish you continuing success in your
excellent 'Awareness is Power' seminars. Thanking you for the
Caroline McCormack (Ms) , Ireland
you so much for your contributions towards my growth and development
and for your sharing and caring. I found this class enjoyable
and powerful, and I'm looking forward to wonderful events in my
future. May God bless and keep you.
Donna, US Army
you again. for your concern and thoughtfulness. I had an extraordinary
time during the seminar last week, and look forward to sharing
my experience with my co-workers! It was a pleasure to get to
know you and Bob
Allen, US Army
want to let you know that Bayley and Bender, Inc. helped to turn
my life around. I was in a job that was no longer providing growth
opportunities. I felt stymied, but yet unable to move out of my
comfort zone. You gave me the insight and confidence I needed
to move into a much more rewarding position. This change has given
me a positive outlook in all aspects of my life.
initial behavior assessment provided me valuable insight into
how I approach problems and challenges and also how I interact
with others. AS professional coaches you helped me identify my
positive attributes and to map out a plan by which to seek out
appropriate employment opportunities. During the interview process
I was able to emphasize the value I bring to a prospective employer.
When a job offer was made, all this knowledge gave me the confidence
to negotiate a starting salary that was 15% higher than the initial
offer. Just four months into the new position I have been awarded
an increase. The new job is still a challenge, but I feel that
already I am leaps and bounds ahead of where I was previously.
you for your hard work and the many long evenings. I couldnt
have done it without Pats never-ending enthusiasm and Bobs
gentle guidance. You are a great team and I would highly recommend
you to anyone seeking personal and professional growth.
Bill Landfair, VIKA Incorporated
really enjoyed the class this week and the material was extremely
valuable to me.
the years we have cruised many times on Cunard line ships and
heard many lectures from a wide range of speakers. However I can
honestly say that for subject knowledge, vitality and the ability
to capture audience interest and participation, Pat (with the
support of husband Bob) are at the top of the tree. Even a stormy
sea could not dissuade Pat from her duty on one such occasion.
and Bob have the ability to instill self-confidence into everyone
they meet which is a great asset and so worthwhile for both the
general public and business clientelle.
& Ann Chambers
, from onboard the cruise liner QE2